Like the Sioux followed the roaming bison herds, it’s often necessary to move an office to best serve a customer base.
In essence, moving a business is not unlike moving to a new apartment. You pack, move, unpack. However, if something goes wrong, the consequences are a lot worse than sleeping without heat for a night or two. One particular problem to watch out for involves frustrating the very people you are moving to serve: your customers.
If you are moving, you’ll need a couple days of down time. Here’s how to make sure that your customers are aware of it and don’t count on you being open:
- Website – post the moving dates on the front page of your website a couple weeks in advance.
- Email – if you have a newsletter or email list, send out an email with the move dates a week prior and then the day before your move.
- Voicemail – change your voicemail to notify customers of the impending move a couple days in advance, and have it explain that you are closed while you are in the process of moving.
- Door notices – put up a good ol’ fashioned note on the office doors a couple days prior to the move and during it.
